Shipping Policy

Thank you for visiting and shopping at Holysands.com Following are the terms and conditions that constitute our Shipping Policy.

International Shipping Policy (Outside Israel)

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends (Friday and Saturday) or on Israeli holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping – U.S.A, Canada and Western Europe

Shipping rates & delivery estimates

*Delivery delays can occasionally occur due to Custom check.

Shipping – Asia, Australia, Eastern Europe and South America

Shipment to P.O. boxes or APO/FPO addresses

Holysands ships to addresses worldwide and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Holysands is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Holysands is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
Returns Policy

Our Return and Refund Policy provides detailed information about options and procedures for returning your order.